ACCOUNTING RESOLUTION SPECIALIST
Company: Pilgrim's
Location: Greeley
Posted on: April 19, 2024
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Job Description:
Accounting Resolution SpecialistPurpose and Scope/General
Summary: We are looking for an Accounting Resolution Specialist for
Pilgrim s who responds to notifications of discrepancies that may
be reported by customers, truck lines, plant personnel, sales,
field reps, customer service, etc. These notifications may be in
regard to product integrity, quality, damage, and/or count
discrepancies. In this role, you will act as a mediator between
outside parties and internal personnel to resolve this issue. This
position is based fully onsite at our Corporate office in Greeley,
CO.Responsibilities:Demonstrate strong customer service with
ability to make decisions to mitigate losses quickly.Communicate
with a sense of urgency to customers, carriers, and plants via
phone and email.Investigate root cause of claims/deductions
(transportation, plant, sales, customer error etc.)Acquire required
documentation needed to determine liability quickly.Review legal
documentation and determine if the parties involved have provided
the required information to process a claim and have fulfilled
their contractual requirements.Gather data and relay it to teams to
problem solve for customer accounts.Interact with teams across the
business to resolve customer disputes and requests.Communicate JBS
guidelines to appropriate parties.Update invoice information in
High Radius workflow.Utilize SAPIntermediate data analysis, find
trends and develop conclusions on claims.Work and learn new
business areas in order to reduce cost.Facilitate and support
collection efforts against outside facilities and
carriers/liners.Other duties as assigned Qualifications: 2-3
years
customer service experience with the ability to problem
solve.Self-driven to learn and adapt quickly and be a team
player.Intermediate Excel proficiency.Excellent communication,
computer, organizational and multi-tasking skills.Prior experience
handling customer accounts i.e.; accounts receivables, claims and
deductions preferred.Understands cash application processes in
order to assist customer accounts.Can perform the functions of the
job with or without a reasonable accommodationThe applicant who
fills this position will be eligible for the following compensation
and benefits:Benefits: Vision, Medical, and Dental coverage begin
after 60 days of employment;Paid Time Off: sick leave, vacation,
and 6 company observed holidays;401(k): company match begins after
the first year of service and follows the company vesting schedule;
andBase salary range of $18-20/hr;For individuals assigned and/or
hired to work in Colorado, JBS and Pilgrim s is required by law to
include a reasonable estimate of the compensation for this role.
This compensation range is specific to the State of Colorado and
takes into account various factors that are considered in making
compensation decisions, including but not limited to a candidate s
relevant experience, qualifications, skills, competencies, and
proficiencies for the role. This position does not have an
application deadline. We will continue to recruit until the
position has been filled.The Company is dedicated to ensuring a
safe and secure environment for our team members and visitors. To
assist in achieving that goal, we conduct a drug, alcohol, and
background checks for all new team members post-offer and prior to
the start of employment. The Immigration Reform and Control Act
requires that verification of employment eligibility be documented
for all new employees by the end of the third day of work.About Us:
Pilgrim s is the second largest chicken producer in the world, with
operations in the U.S., Puerto Rico, Mexico and the U.K. Pilgrim s
processes, prepares, packages and delivers fresh, further-processed
and value-added poultry products for sale to customers in more than
100 countries, employs more than 60,000 people and contracts with
more than 5,200 family farmers. Pilgrim s is headquartered in
beautiful Greeley, Colorado, at the JBS USA corporate office where
our 1,200 employees enjoy more than 300 days of sunshine a year.Our
mission: To be the best in all that we do, completely focused on
our business, ensuring the bet products and services to our
customers, a relationship of trust with our suppliers,
profitability for our shareholders and the opportunity of a better
future for all of our team members. Our core values are:
Availability, Determination, Discipline, Humility, Ownership,
Simplicity, Sincerity EOE/Vets/Disability
Keywords: Pilgrim's, Greeley , ACCOUNTING RESOLUTION SPECIALIST, Accounting, Auditing , Greeley, Colorado
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