Customer Service Representative
Company: Robert Half
Location: Hudson
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are seeking an experienced
Customer Service Representative to join our team on a contract
basis in Hudson, Ohio. The ideal candidate demonstrates outstanding
communication skills and excels in managing customer interactions
across multiple channels. If you thrive in fast-paced settings and
are committed to delivering exceptional service, we want to hear
from you. Responsibilities: Respond to customer inquiries via phone
and email, providing prompt and accurate resolutions to ensure
customer satisfaction. Process orders with attention to detail and
accuracy within the company’s order entry system. Handle both
inbound and outbound calls, addressing customer concerns and
delivering information in a professional manner. Maintain thorough
customer records and track communications within the CRM system.
Collaborate with team members to achieve service objectives and
meet project deadlines. Troubleshoot issues and provide solutions
to customers, escalating as needed to ensure optimal outcomes.
Participate in video interviews and onboarding processes as part of
the hiring requirements. Adapt to a flexible schedule, including
in-office work three days per week. Follow all company policies and
procedures to maintain consistency and compliance. • Minimum of 2
years of experience in a customer service or call center role. •
Proficiency in handling inbound and outbound calls. • Familiarity
with order entry systems and CRM platforms. • Strong communication
and interpersonal skills. • Ability to multitask and prioritize
tasks in a dynamic work environment. • Detail-oriented with a focus
on accuracy and efficiency. • Availability to work flexible hours,
24 hours per week. • Comfortable with video interviews and virtual
onboarding processes.
Keywords: Robert Half, Greeley , Customer Service Representative, Customer Service & Call Center , Hudson, Colorado
