General Manager

Company: Xponential Fitness
Location: Boulder
Posted on: June 1, 2025

Job Description:

General Manager Job DescriptionGeneral Managers are responsible for meeting studio sales goals, membership renewals, and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first-time runners), and securing member referrals. Under the management of a Franchise Owner and with the support of a STRIDEExperience team, General Managers must exemplify leadership qualities in all areas of the business. They must have the ability to build lasting relationships with prospective and current members to foster ambassadorship and retain members. The role is rooted in hospitality and aligns with our Mission of fueling energetic communal experiences.Requirements:

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales.
• Ability to manage and drive two revenue streams: memberships and retail.
• Fluent in English with excellent communication and strong interpersonal skills in person, on the phone, and via email.
• Ability to excel in a fast-changing, diverse environment.
• Ability to recognize areas for improvement and implement changes using good judgment.
• Passion for fitness.
• Strong writing and grammar skills.
• Highly organized, proficient in data management, with the ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy with the ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients, and the public.
• Proficiency with computers and Studio software.Duties:
  • Lead Generation: Strategically engage in marketing efforts to generate leads for the studio.
  • Lead Management: Follow the sales process to convert leads into members; acquire new members and convert non-members to members.
  • Membership and Runner Relations: Build rapport and lasting relationships with members; retain existing members and generate referrals; handle runner concerns with a solutions-focused attitude in a timely manner.
  • Front Desk (FD) Team: Hire and train new FD team members; manage FD schedule; supervise performance and drive results.
  • Financial Performance: Collaborate with Studio Owner to set and meet monthly, weekly, and daily targets; conduct pre-planning on a monthly/quarterly basis.
  • Operations: Maintain cleanliness and organization of the studio; ensure all technology is working and submit trouble tickets when necessary.Compensation & Benefits:
    • Competitive base salary plus bonuses based on experience and performance.
    • Commission paid on sales.
    • Opportunity for bonuses based on performance.
    • Complimentary STRIDE classes at the studio.Company Overview:STRIDE Fitness aims to reinvent the definition of a runner through strategically-designed treadmill-based interval training group classes taken at your own pace, empowering every client to cross their own personal finish line.
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Keywords: Xponential Fitness, Greeley , General Manager, Executive , Boulder, Colorado