Customer Service Agent - Kayman Direct - Greeley
Company: Weld County Garage
Posted on: November 16, 2021
Are you looking for a positive culture and work environment?Are
you seeking a company with strong values?Come join Kayman Direct in
building a career with one of the fastest growing Automotive
businesses in Northern Colorado!Company InformationWe are a
full-service, family-owned automotive company that has been a
cornerstone business serving the automotive needs of our customers
since 1908. Kayman Direct is a part of Yoder Companies, which is a
full suite of Automotive sales, service and finance companies that
has been in business for over 100 years and proudly employ over 300
people and growing strong.Learn more about who we are, our story,
the services we provide and our commitment to customer safety and
satisfaction, by visiting Kayman Direct!Customer Service Agent
Position Summary Kayman Direct has a unique opportunity for a
full-time, driven customer service agent. Customer service agents
will interact with automotive dealerships and their customers
across the country with outbound and inbound calls. The customer
service agent will schedule appointments, make follow up calls, and
build relationships by performing ongoing and timely follow up with
customers. Essential Duties and Major Responsibilities
- Displays enthusiasm in communications with customers and works
to build a rapport with each.
- Communicates effectively with new and current customers by
phone, email, and/or text message.
- Handles/completes all assigned calls.
- Handel general inquiries from customers and direct them to the
- Maintains an ongoing customer database to assist in capturing
repeat business for each communication made.
- Flawlessly tracks communication methods and
appointments/recommendations made for each customer.
- Schedules appointments with interested buyers, maintaining
correct and complete documentation.
- Provides administrative support for all correspondence on
promotions, community events, mailers, and notifications
- Contacts customers on several platforms and process including
but not limited to phone calls, E-mail, text, instant message.
- Projects professional company image in all
communications.Education: High school degree or
equivalent.Experience: 1-3 years Retail and Customer Service
Experience; 1-3 years automotive or call center experience
preferred.Work Hours: Regular work hours are 7:00 AM to 6:00 PM.
The position is 20-40 hours per week and hours vary depending on
business needs. Work Week: Monday through Friday, with evening and
weekends as needed to satisfy the requirements of the position.
Wage: $14.50 - $17.50 an hourPM21Benefits --- If hired to a
full-time position, the company provides vacation time, sick time,
paid holidays, 401(k) employer paid life insurance, health, dental,
vision, pet insurance, and company discounts.If hired for a
part-time position the company provides paid sick time and company
discounts. No other benefits are offered.Powered by
Keywords: Weld County Garage, Greeley , Customer Service Agent - Kayman Direct - Greeley, Hospitality & Tourism , Greeley, Colorado
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