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Pizza Restaurant Shift Supervisor

Company: UNIcycle Business Consulting
Location: Greeley
Posted on: August 7, 2022

Job Description:

Job DescriptionAbout us: Empire State Pizza is an original concept restaurant, owned locally in Northern Colorado. It was founded in 2015 by a lifelong kitchen worker and a retired police detective. Our menu includes authentic NY-style pizza, calzones, salads, appetizers, and more. Our mission is simple: To provide top-quality food at a fast pace, while consistently exceeding our customers expectations of service and value!At Empire we work in a professional but non-corporate atmosphere. We respect our employees and strive to create a great work environment for everyone. Job Duties include:

  • Nurture a customer centric environment that supports the overall business by emphasizing internal and external customer care.
  • Monitor associates to ensure all operating procedures were followed to provide a world-class guest experience resulting in repeat business and increased revenue.
    • Supervise a staff of about 20 employees; analyzed quality control and satisfaction records to maximize restaurant-operating results yielding a 97% positive customer feedback score
    • Adhere to company standards and service levels increasing sales and minimizing costs, including food, beverage, supply, utility and labor costs.
    • Ensured compliance with operational standards, company policies, government/city/local laws, and ordinances.
    • Provide a consistent product for our customers meeting all quality control standards
    • Oversee all administrative tasks including balance all transactions for credit and cash
    • Maintained great quality and exceptional level of service to customers at all hours of the day
    • Expressed confidence and ease in a fast paced, stressful of environments
    • Efficiently resolve problems or concerns to the satisfaction of all involved parties.
    • Continually monitor restaurant and take appropriate action to ensure food quality and service standards were consistently met.
    • Exhibit thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
    • Successfully manage the activities of team members in multiple stations of the business.
    • Effectively communicate with team members to maintain clearly defined expectations.
    • Collect, monitor and evaluate customer requirements to achieve desired delivery time and order fill rates.Pay= $14/hour plus shared tips. RequirementsThe right candidate will bring:
      • Open availability and a willingness to work a revolving schedule
      • Strong work ethic and team attitude
      • A sense of pride in their work and pride in the product that they produce
      • Accountability and the ability to motivate a team
      • 2+ years restaurant experience
      • 2+ years leadership experienceEmpire is growing and will be adding more management positions in the fall. We are hoping to find the right candidates to promote within the organization. BenefitsOur employees share tips, because we all contribute to the customers experience. Free shift meal every time you work, employee discount and free gym membership.

Keywords: UNIcycle Business Consulting, Greeley , Pizza Restaurant Shift Supervisor, Hospitality & Tourism , Greeley, Colorado

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