Pizza Restaurant Shift Supervisor
Company: UNIcycle Business Consulting
Location: Greeley
Posted on: August 7, 2022
Job Description:
Job DescriptionAbout us: Empire State Pizza is an original
concept restaurant, owned locally in Northern Colorado. It was
founded in 2015 by a lifelong kitchen worker and a retired police
detective. Our menu includes authentic NY-style pizza, calzones,
salads, appetizers, and more. Our mission is simple: To provide
top-quality food at a fast pace, while consistently exceeding our
customers expectations of service and value!At Empire we work in a
professional but non-corporate atmosphere. We respect our employees
and strive to create a great work environment for everyone. Job
Duties include:
- Nurture a customer centric environment that supports the
overall business by emphasizing internal and external customer
care.
- Monitor associates to ensure all operating procedures were
followed to provide a world-class guest experience resulting in
repeat business and increased revenue.
- Supervise a staff of about 20 employees; analyzed quality
control and satisfaction records to maximize restaurant-operating
results yielding a 97% positive customer feedback score
- Adhere to company standards and service levels increasing sales
and minimizing costs, including food, beverage, supply, utility and
labor costs.
- Ensured compliance with operational standards, company
policies, government/city/local laws, and ordinances.
- Provide a consistent product for our customers meeting all
quality control standards
- Oversee all administrative tasks including balance all
transactions for credit and cash
- Maintained great quality and exceptional level of service to
customers at all hours of the day
- Expressed confidence and ease in a fast paced, stressful of
environments
- Efficiently resolve problems or concerns to the satisfaction of
all involved parties.
- Continually monitor restaurant and take appropriate action to
ensure food quality and service standards were consistently
met.
- Exhibit thorough knowledge of foods, beverages, supervisory
duties, service techniques, and guest interactions.
- Successfully manage the activities of team members in multiple
stations of the business.
- Effectively communicate with team members to maintain clearly
defined expectations.
- Collect, monitor and evaluate customer requirements to achieve
desired delivery time and order fill rates.Pay= $14/hour plus
shared tips. RequirementsThe right candidate will bring:
- Open availability and a willingness to work a revolving
schedule
- Strong work ethic and team attitude
- A sense of pride in their work and pride in the product that
they produce
- Accountability and the ability to motivate a team
- 2+ years restaurant experience
- 2+ years leadership experienceEmpire is growing and will be
adding more management positions in the fall. We are hoping to find
the right candidates to promote within the organization.
BenefitsOur employees share tips, because we all contribute to the
customers experience. Free shift meal every time you work, employee
discount and free gym membership.
Keywords: UNIcycle Business Consulting, Greeley , Pizza Restaurant Shift Supervisor, Hospitality & Tourism , Greeley, Colorado
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