Customer Service Agent - Kayman Direct - Greeley
Company: Yoder Family of Companies
Posted on: September 24, 2022
Now Hiring FT & PT Customer Service Reps!Bi-lingual Reps Needed
ASAP!Great Pay & Benefits!Sign On Bonus Opportunity!Flexible
Schedule!No Late Nights!No Selling!Come join Kayman Direct in
building a career that is great for students, retirees or anyone
with a friendly demeanor & positive attitude looking to make a
difference in a person's day!Company InformationWe are a
full-service, family-owned automotive company that has been a
cornerstone business serving the automotive needs of our customers
since 1908. Kayman Direct is a part of the Yoder Family of
Companies, which is a full suite of Automotive sales, service and
finance companies that has been in business for over 100 years and
proudly employ over 250 people and growing strong.Learn more about
who we are, our story, the services we provide and our commitment
to customer safety and satisfaction, by visiting Kayman Direct
!Customer Service Agent Position Summary Kayman Direct works with
automotive dealerships across the country, handling outbound and
inbound calls from and to their customers. The customer service
agent will schedule appointments, make follow up calls, check the
status of repairs on their vehicle and ultimately, provide a
friendly, helpful, world class customer service
experience.Essential Duties and Major Responsibilities
- Displays enthusiasm in communications with customers and works
to build a rapport with each.
- Communicates effectively with new and current customers by
phone, email, and/or text message.
- Handles/completes all assigned calls.
- Handel general inquiries from customers and direct them to the
- Maintains an ongoing customer database to assist in capturing
repeat business for each communication made.
- Schedules appointments with interested buyers, maintaining
correct and complete documentation.
- Contacts customers on several platforms and process including
but not limited to phone calls, E-mail, text, instant message.
- Projects professional company image in all
communications.Education: High school degree or
equivalent.Experience: 1-3 years Retail and Customer Service
Experience; 1-3 years automotive or call center experience
preferred.Work Hours: Flexible shifts between 7:00 AM to 6:00 PM.
No late nights! Full and part time positions open, start
immediately Benefits - If hired to a full-time position, the
company provides vacation time, sick time, paid holidays, 401(k)
employer paid life insurance, health, dental, vision, pet
insurance, and company discounts. If hired for a part-time position
the company provides paid sick time and company discounts. No other
benefits are offered.Wage: Up to $17.50 Hour Base + Monthly
Keywords: Yoder Family of Companies, Greeley , Customer Service Agent - Kayman Direct - Greeley, Hospitality & Tourism , Greeley, Colorado
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