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Customer Trainer

Company: UST
Location: Sidney
Posted on: November 18, 2021

Job Description:

Who we are: At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our clients to co-create lasting change. Together, with over 26,000 employees in 25 countries, we build for boundless impact-touching billions of lives in the process. Visit us at You Are: A Customer Trainer who is responsible for the development, implementation, and management of training and business process improvement initiatives of HPS customers for Healthproof (owned by UST). You will develop, implement, and manage HealthRules Payor (HRP) learning and development programs for HPS customers who have or are in the process of implementing HealthRules Payor applications. You will work collaboratively to facilitate the design, development, and implementation of policies, procedures, and practices related to business operations using HRP. The Opportunity:

  • Help clients define business problems requiring process improvements and training
  • Deliver training recommendations to clients after analysing the HRP business/technology ecosystem of the client
  • Design a curriculum that reflects the configuration and business processes of operations based on Health Rules Payor and Advalent Core Administrative Platform
  • Identify best practices for HRP, and Advalent related workflow and business processes
  • Shortlist potential opportunities and execute consulting engagement focused on HRP documentation, process mapping, training, and standard operating procedure development. What you need:
    • Bachelor's degree and/or equivalent experience
    • At least 8 years experience in the business requirement, training, project management, and system/process implementation
    • At least 3 years of hands-on experience with HRP applications Bonus points if:
      • You have a thorough understanding of agile software development methodologies
      • You have management consulting experience
      • You have health plan operations experience What we believe: We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the center of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. --- To support and promote the values of UST. --- Comply with all Company policies and procedures

Keywords: UST, Greeley , Customer Trainer, Human Resources , Sidney, Colorado

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