Benefits & Wellness Specialist

Company: Town of Castle Rock
Location: Castle Rock
Posted on: April 2, 2026

Job Description:

This posting will remain open continuously until filled. The Town of Castle Rock ’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork , cooperation , and quality communication . We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply. Working for the Town of Castle Rock includes: The opportunity to make a difference in our community Career Advancement Programs Employee well-being program Competitive total compensation with an excellent benefits package Free membership to the MAC or Recreation Center Public Service Student Loan Forgiveness eligible employer Essential Duties & Responsibilities: In collaboration with the HR Manager and the Town Attorney’s Office, this position ensures that all current insurance and benefit contracts and plan documents meet all local, state and federal laws and regulations, communicates with insurance consultant on a regular basis and ensures that renewals are revised in a timely fashion. Responsible to manage and administer benefits programs to include, medical, dental, vision, flexible spending and dependent care accounts, health savings accounts, COBRA, life insurance, accidental death and dismemberment (AD&D), disability, Employee Assistance Program (EAP), FPPA, 401a defined contribution retirement plan, 457(b) deferred compensation retirement plan and the wellness program. Responsible for auditing Town benefit plans to ensure accuracy of employee benefit selections, employee/employer contribution amounts and other areas as determined. May require coordination with the Payroll Division. Responsible to communicate information regarding benefits programs to new, current and exiting employees. Provides enrollment, change and separation information to employees and benefit providers. Consult with and advise employees on eligibility for benefits. Develops, coordinates and delivers open enrollment activities and communications to employees; assists employees with plan selection questions; prepares plan benefit information and ensures materials are available and assists employees in making changes to insurance elections. In conjunction with the HR Manager, assess and analyze existing benefits of the organization, and prevailing practices among similar organizations, to establish competitive benefits programs. Provides recommendations for changes as appropriate. Responsible for periodically reporting benefit-related information to Town Manager’s Office including benefit plan utilization, claim status/trending, and other necessary data as determined. May participate in annual budget development processes. Utilize benefits consultant to assist Town benefits administration as appropriate. Coordinate vendor selection and manage vendor contract in accordance with Town purchasing policies. In conjunction with the HR Manager, interprets and ensures compliance with applicable laws and regulatory requirements to include HIPAA, COBRA and FMLA. Communicates with exiting employees and third-party administrator for COBRA benefits and changes. Responsible for communicating annual and ongoing benefits compliance notifications. Completes annual ACA 1095-C reporting. Completes benefit surveys. Troubleshoots insurance claim disputes and serves as liaison between employees and vendors/carriers when necessary. Responds to a variety of routine and non-routine inquiries regarding benefit programs and insurance policy details. Works closely with supervisors of employees who are utilizing disability pay, and nonâ??work-related temporary assignments for temporary modified duty. Reviews and processes all benefit enrollment request through HRIS. Manages benefit files to ensure all files are kept up-to-date and accurate. Ensures appropriate security and confidentiality of employee information and records. Administers and tracks FMLA/STD/LTD/Sick Bank hours to ensure compliance with local, state and federal guidelines including Town policies. Manages all benefits plans in HRIS. Adds new plans, removes old plans and updates current plans. In conjunction with the Healthy Living team, creates, implements, and manages the employee wellness program with the goal of reducing medical claims. Directs and facilitates program and organizes events and activities. Attends educational training and researches wellness program updates and trends. In conjunction with the HR Manager, responsible for maintaining the Town’s Wellness budget and Wellness reimbursement budget through medical vendor. Coordinates and promotes onâ??site biometric screening provided by the Town’s health insurance carrier. Coordinates educational seminars on high-risk targeted topics (weight management, stress management, nutritional awareness), topics with the highest demand resulting from employee surveys and topics that correspond with usage of our medical plan and EAP utilization. Coordinates new hire orientation with the HR division. Assists as backup for processing tuition reimbursement, bonuses, recognition and other HR division expenditures. Assists as backup for DOT (FMCSA) testing process with current employees and prospective employees. Coordinate special projects as assigned. Responds to general public and employee inquiries in a professional and positive manner. Prepare and mail documents for internal and external distribution. When requested, make presentations before Town employees and Town management staff. Performs other duties as assigned or required. Minimum Qualifications: An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered. Education: Bachelor’s Degree in Human Resources, Business or a closely related field Experience: Three (3) or more years' of responsible experience in the area of human resources which includes employee benefits; or equivalent combination of education, training, and experience Required Licenses and/or Certifications: a valid Driver's License Preferred Qualifications: SHRM-CP, CEPBS, and/or PHR certificatio n Knowledge, Skills, and Abilities: Working knowledge of current benefit plans, human resource practices, laws and regulations, personnel policies, practices, procedures, laws and contract administration. Intimate knowledge of health insurance industry, medical benefits, levels of benefits and prescription formularies. Ability to read and interpret plan documents, personnel policies and procedures. Ability to establish and maintain positive working relationships with all employees. Must be able to communicate in an articulate, clear and professional manner in all verbal and written communications to all employees including Town leadership. Must be customer service-oriented and be able to deal with disgruntled employees. Ability to maintain integrity of confidential information. Ability to follow direction and integrate the goals of the division and Town into the daily duties of this position. Ability to gather and analyze data and prepare reports. Ability to set priorities and organize work. Ability to establish and maintain effective working relationships. Ability to understand oral and written instructions. Thorough understanding of benefit administration within an HRIS environment. Strong analytical and problem-solving skills. Strong ability to multi-task and respond effectively to changing priorities and demands. Ability to exercise initiative and judgement and make decisions within the scope of assigned authority. Excellent computer skills required. Knowledge of spreadsheet and database programs. Desktop publishing experience preferred. Knowledge in HRIS systems and databases. Knowledge of file and record maintenance principles and practices, both hard copy and computerized. Physical Demands: Sedentary work for long periods of time Occasional physical work lifting no more than 10 pounds Occasional lifting, carrying, walking and standing Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl Frequent hand/eye coordination to operate personal computer and office equipment Vision for reading, recording and interpreting information Speech communication and hearing to maintain communication with employees and citizens Work Environment: Works primarily in a clean, comfortable environment Equipment Used: Uses standard office equipment including a personal computer system This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment. Must satisfactorily pass a criminal background and driving record check prior to commencing employment. The Town of Castle Rock is an Equal Opportunity Employer.

Keywords: Town of Castle Rock, Greeley , Benefits & Wellness Specialist, Human Resources , Castle Rock, Colorado