Call Center Manager

Company: SourcePro Search
Location: Denver
Posted on: April 1, 2026

Job Description:

SourcePro Search has a fantastic opportunity for a Call Center Manger. The primary responsibility of the Call Center Support (CCS) Manager is to build and develop a consolidated/centralized call center support organization that supports all Media Software enterprise products (approx. 10 – 15 software products), exclusive of the Advertising Solutions Group. In this role you will be responsible for building, developing and leading a team of Customer Service Representatives (CSR’s) who are responsible for receiving incoming tier 1 and tier 2 customer service inquiries and working them through to resolution and closure of the service tickets. Requirements: Bachelor’s degree in business or related field 5 years of work experience in call center support or related field. 3 years of experience in management/supervisor role(s) with 16-25 direct reports. 1 years of experience with Seibel. https://sourceprosearch.com/

Keywords: SourcePro Search, Greeley , Call Center Manager, IT / Software / Systems , Denver, Colorado

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