Hiring NOW: $24/hr Customer Support Representative

Company: Aerotek
Location: Greeley
Posted on: May 3, 2021

Job Description:

Description:

-Will taking inbound calls from customers regarding product questions, order updates, quotes on products, lead time on products, and shipping information -Will be placing outbound calls to customers to follow up on questions that they couldn't answer in the moment-Will also be handling a high volume of emails from customers -This position is centered around building relationships with current or existing customers

Skills:

Customer service, Inbound call, Data entry, Order entry

Additional Skills & Qualifications:

MUST HAVE:-At least 1 year of Customer Support experience (i.e. order management, customer service, inventory management, etc.)-Must have talked with customers over the phone in a previous position/role -Computer skills (i.e. comfortable in front of the computer and knowing some MS Excel)-Someone who is friendly and has a good phone presence (i.e. build relationships and not see customers as transactional)-Someone who has a great attitude and easy to talk too -Someone who is mathematically inclined (they do a lot of converting metrics)NICE TO HAVE:-Someone who has previous farming or agriculture experience (helps them relate to the customer)-Previous ERP background and navigating through the system would speed up the learning curve -Previous manufacturing experience -Bilingual in Spanish and English

Experience Level:

Expert Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Greeley , Hiring NOW: $24/hr Customer Support Representative, Other , Greeley, Colorado