GreeleyRecruiter Since 2001
the smart solution for Greeley jobs

Mail room associate

Company: UST Global
Location: Sidney
Posted on: November 17, 2021

Job Description:

Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under continuous guidance effectively and efficiently process transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs. Outcomes: Acts under continuous guidance and support to achieve the following: * Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. * Data: Enter and verify data; follow the SOP to ensure completion of tasks * Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed per directions. * Should be aware of any clients process product and updates and ensure 100% compliance towards the same. * Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. Additional Comments: None

Keywords: UST Global, Greeley , Mail room associate, Other , Sidney, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Greeley RSS job feeds