Claim Specialist-Work From Home

Company: State Farm Mutual Automobile Insurance Company
Location: Greeley
Posted on: January 8, 2022

Job Description:

Overview This is a work from home opportunity within the Greeley, CO area. This position is eligible for a $1000 Welcome Bonus! We are not just offering a job but a meaningful career! Come join our passionate team! As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture. We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more! Visit our Careers page for more information on our benefits , locations and the process of joining the State Farm team! Who are we? In State Farm Claims, we believe our future is worth insuring, because insurance isn't about fearing the future, it's a promise to protect it. This has been our promise since 1922. And when the unexpected happens, there is no reason to fear. Instead, our customers will meet YOU, a supportive claim force providing the help they need. We are people who help people recover from the unexpected. So when you join our team, you can feel good that with each interaction, you're helping our customers get back on their feet. "Like a Good Neighbor, State Farm is there." YOU would help deliver on that promise! ResponsibilitiesIn this role, you will consistently deliver a remarkable customer service experience through handling various Fire and Auto Claims. This position is open to a variety of areas in our Claims segment. On a daily basis you will: Investigate, evaluate, negotiate and settle claims for an assigned area. This may including contacting customs by telephone, written correspondence or various electronic media. Work through an organized daily schedule, working through both phone calls and task driven queues. Apply knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, liability, & damages. Utilize strong verbal communication skills while resolving various conflicts and maintain tact and poise. Provide meaningful relationships with our customers through claims handling processes. Licensing: Depending on placement within the Claims segment - the successful candidate selected for this position will need to meet necessary requirements in order to obtain mandated state licenses. This includes completing applicable licensing exam(s) and background checks required of various states. Failure to do so may result in termination. QualificationsWe are looking for team members to join our team with the following: Remarkable customer service skills with the ability to provide caring and simple interactions with every customer. Growth mindset through problem solving, embracing obstacles as learning opportunities, and maintaining a positive attitude. Ability to work with a sense of urgency, be well organized and efficiently utilize technology Strong written, verbal and interpersonal communication skills Ability to adapt and effectively implement regular process changes as well as pivot to working across demand pools within the segment Strong analytical, critical thinking, & decision making skills Accountability & resourcefulness Ability to obtain and maintain mandated state licenses Desired Qualifications: Bachelor's Degree Prior claim handling knowledge and experience Salary Range: $49,266.75-$90,675 varies depending on role as this is open to various areas in our Claims segment. Competitive Benefits, including: 401k Plan Health Insurance Dental/Vision plans Life Insurance Paid Time Off Annual Merit Increases Tuition Reimbursement Health Initiatives For more details visit our Benefits Summary page. PM18PI159396104

Keywords: State Farm Mutual Automobile Insurance Company, Greeley , Claim Specialist-Work From Home, Other , Greeley, Colorado