First Impression Specialist
Company: ALLO Communications
Posted on: September 22, 2022
At ALLO, we believe people are our biggest asset. Our team
brings the ALLO mission to life because as local members of each
community, we live, work, play, and volunteer right here with you.
We're passionate about being involved and contributing to the
success and progress of each of our fiberhoods. We pursue these
passions because ALLO leaders have created a workplace where folks
are valued, ideas are heard, and work-life balance is an everyday
practice. Be a friendly face for ALLO by educating walk-in
potential customers on the benefits of fiber optics and
demonstrating the features of our services. Also provide
exceptional customer service to existing customers in payments,
bill inquiries, service issues, handling equipment returns and
completing general office duties as assigned. Being resourceful and
reaching out to other departments and teams keeps us all
exceptional. RESPONSIBILITIES: Assist walk-in customers with
inquiries by providing information on our products and sell
services to potential customers. Respond to customer's questions
and concerns regarding their service, trouble tickets, and service
orders. Interact with staff to ensure that all duties of the office
are being carried out. Bilingual preferred Help with customer
service representative projects as needed by the company. Prompt
response to customer inquiries and concerns. Fulfill duties as
needed to ensure all office functions are running smoothly and
efficiently. Attention to detail and good organizational skills are
a must. Ability to multitask. Ability to learn and grasp new
concepts while on the job. Good communication and excellent
customer service skills are necessary. Availability to occasionally
work evenings and weekends. Ability to logically work through
problems. Self-starter who takes initiative and has the ability to
stay focused on the job. EDUCATION: High School diploma or
equivalent EXPERIENCE: Past customer service experience is
preferred. People are our passion. At ALLO, we don't treat you like
a number. You're a human being. Get ready to plug into the perks at
ALLO: Free ALLO Service: We'll pick up the tab on your ALLO fiber
internet, TV, and phone bill. Seriously!
Retirement Plan: The fiber future isn't the only one we care about.
We match your 401(k) savings up to 5%.
Health and Wellness: Participate in quarterly wellness challenges,
and we'll deposit extra cash into your checking or health savings
Benefits: Our benefits include medical, vision, and dental with low
employee costs. Not to mention a generous ETO policy. Plus, if
you've got student loan debt, we've got a repayment assistance
program you'll want to get in on.
Sponsorships: Are you passionate about a local fundraiser or
philanthropy? We strive to give back to what matters most to our
Tuition Assistance: Have a thirst for knowledge? We like that,
which is why we're proud to offer assistance with the cost of your
tuition. ALLO is an Equal Opportunity Employer. We are committed to
providing opportunities to all applicants and associates without
regard to race, color, religion, sex, pregnancy, national origin,
age, disability, marital status, sexual orientation, gender
identity, military and veteran status, and any other characteristic
protected by applicable law. ALLO believes that diversity and
inclusion within our team is critical to our success as a company.
We seek to recruit, develop, and retain the most talented people.
Qualified individuals with disabilities who require reasonable
accommodations in order to apply may contact Recruiting at
Keywords: ALLO Communications, Greeley , First Impression Specialist, Other , Ogallala, Colorado
Didn't find what you're looking for? Search again!