Parts Counter Associate

Company: Power Equipment Company
Location: Greeley
Posted on: January 27, 2023

Job Description:

Part Counter Associate Greeley, CO $18 - $23 an hour - based on qualifications and experience Since 1936 Power Equipment Company (PECO) has been a leading distributor of heavy construction and aggregate equipment (Volvo, Bomag, Superior, Link-belt, Lippmann, Broce, Allied, Genesis, Cedarapids) serving the construction, mining, aggregate and agricultural industries. We pride ourselves in our commitment to our customers and we are a full-service heavy equipment dealership providing equipment Sales, Rentals, Parts and Service for all our product lines. We are looking for a Parts Counter Associate to Join our Team to support our Customer Service and order fulfillment/Warehouse operations. This position will be customer facing in the office supporting both internal and external customers. We offer a competitive benefits package, Paid Time off, retention bonus, employee referral bonus and matching 401(K). To learn more about us, visit us at: www.power-equip.com Essential Job Functions Ensures a safe work environment in compliance with all safety policies and procedures. Maintains a clean, organized work are free from Safety issues and concerns. Works closely with Product Support Representative and assists with parts proposals and invoicing transactions Professionally handles customer complaints in a courteous manner and alerts management when needed Assist the service department with parts needs and provides support as needed Answering incoming calls, attending to parts orders, assisting customers, and seeks opportunities to promote additional sales Utilizes online and offline catalogs, software programs, and other resources as needed to determine the correct parts for the customers Maintains and identifies fast moving parts and materials for site efficiency and customer needs Pickup and delivery of parts and supplies as needed/required to meet customer expectations. Participates in cycle counts, monthly, quarterly and annual inventory audits. Assist warehouse duties as required or needed in support of customer service requirements and order fulfillment. Provides 24-hour customer support/after hours on-call as required or assigned Strives to continually increase personal product knowledge and participates in dealer or manufacturer training events Performs other duties as assigned by the parts manager Education and Experience Requirements High school diploma/GED and 3 years' experience working in a parts/service shop capacity within the automotive, heavy equipment or dealership capacity or equivalent combination of education and experience. Prior Heavy equipment experience desired but not required. Prior equipment knowledge in the aggregate crushing, screening, and conveying equipment desired Proficient utilizing computers including Microsoft products Strong knowledge of inventory control software and DMS type systems Bi-Lingual, English/Spanish desired but not required Clean MVR Power Equipment Company is an Equal Opportunity Employer Visit us at: www.power-equip.com

Keywords: Power Equipment Company, Greeley , Parts Counter Associate, Other , Greeley, Colorado