Service Advisor - Mountain States Toyota

Company: Sonic Automotive
Location: Denver
Posted on: February 15, 2026

Job Description:

Job Description Job Description Company Description Mountain States Toyota is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! Pay is $6,500-$13,500 per month, Annual may be from $78,000 to $162,000 (based on performance) Please check out our website and what we have to offer! Join our team of long tenured Service Advisors, with teammates that have been her for 15 years or more High Volume Toyota Service Department Our associates are happy to work here because: We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We are committed to developing and promoting within the company. Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. We encourage peer to peer teamwork and recognition. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. Our Service department writes more Customer Pay repair orders than any other Toyota Dealer in the state. On site Service BDC to keep your schedule full 60 Service Technicians to get the work done. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us! Job Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Duties and Responsibilities: · Greets customers in a timely, friendly manner. · Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". · Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. · Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. · Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus. · Maintains a dealership-prescribed standard for hours per customer repair order written . · Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. · Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications Preferred: Ability to read and comprehend instructions and information. Two years of experience in a dealership position. General knowledge of vehicle mechanical operations. ASE certification preferred. Sales experience (in a retail or dealership environment). Excellent oral and written communication skills. Required: All applicants must be authorized to work in the USA. Valid drivers license and clean driving record. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license. Additional Information It's time to make the most important move of your career . From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEO guidelines. The Service Advisor opportunity has a Pay Scale consisting of the following elements and ranges. Wages include a monthly draw of $2,000. The position may also pay commission compensation which is based on the value, or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

Keywords: Sonic Automotive, Greeley , Service Advisor - Mountain States Toyota, Retail - All , Denver, Colorado