Customer Service Representative for Mammoth Creative

Company: Transwest
Location: Greeley
Posted on: August 27, 2020

Job Description:

Job Description:

**PLEASE NOTE: This position is located in Fort Lupton, CO*** Mammoth Creative is a premier provider of custom vehicle graphics, exterior and interior signage, as well as other design and print mediums. We are growing and looking for someone to join our team of designers within our department.We are growing quickly and looking for a Customer Service Representative to assist with sales in our graphics and design department. We offer competitive wages and a full benefits package including medical, dental, life, disability insurance, 401(K), paid holidays, paid vacation/personal time, and an employee car discount program. ESSENTIAL DUTIES & RESPONSIBILITIES: Answer in-bound customer calls and assist with their inquiries, questions, and needs. Provide elite customer service to every customer. Provide open communication between all departments within the company. Assist Sales and Sales Support departments. Contact and respond to client inquiries and schedule appointments. Call various vendors to obtain pricing and schedule various vendors for projects. Generate orders and invoices for sales. Call customers when work is completed. Data entry. Scan document files and other scanning projects into system software. Prepare assigned weekly reports. Fill in for receptionist when required during meal times, sick days, and PTO. Other duties as assigned by the manager. WORK ENVIRONMENT & PHYSICAL ABILITIES: Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Ability to communicate by providing verbal feedback in a professional manner. Ability to receive and analyze data and input into the computer. Normal range of hearing and vision. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: High school diploma or GED equivalent. College degree preferred. Valid Drivers License with good standing MVR. General to advanced knowledge of computer and email systems including Google Sheets, Google Docs and Microsoft applications. Detail oriented, multitasker and organized. Exceptional customer service skills. Basic accounting knowledge. Comfortable making outbound phone calls to customers and vendors. Ability to successfully pass a General Abilities Assessment and Post-offer background check, physical and drug screening. **PLEASE NOTE: This position is located in Fort Lupton, CO*** Date Posted 08-20-2020 All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply for this job

Keywords: Transwest, Greeley , Customer Service Representative for Mammoth Creative, Sales , Greeley, Colorado